Telehealth & Virtual Visits

Feel better. Do more.

Panorama Orthopedics & Spine Center is excited to expand our Telehealth visits and we want to assure every patient who needs us that we are there for them in a way that is simple, easy and convenient. You can see us from the safety of your own home. We have been using Telehealth for some time, so this is not new to us. Now, we are expanding the service to all of our orthopedic specialties. – so that you can visit with your doctor or provider from wherever you are with your computer, tablet or mobile phone.

Don’t wait to get the care you need! We are available in our clinics for urgent orthopedic needs and we are available virtually for just about anything else.

**Please note that due to recent insurance industry changes, we are only able to offer Telehealth services for people who reside in the state of Colorado.

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The Benefits of Virtual Visits

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Instructions to Join Your Telehealth Appointment
Getting Set-up for your visit – just a few simple things and you’ll be ready for your Telehealth appointment.
Things you’ll need for your appointment:
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Internet access
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A phone, tablet or PC
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An email address
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A quiet place for your visit
(please allow your computer to access your camera and microphone prior to your visit.)
How to Join Your Visit
1
Our scheduling team will send you an email from OTTO Health – In that link it will have a confirmation of your appointment time and a link that says, “join visit”
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You MUST go to your email and click the email you receive from OTTO Health to initiate your visit
3
Please click that link 10 minutes prior to your appointment time
There will also be a “Test My Device” link and we ask that prior to your appointment you click that button to make sure your device is supported.
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You will be taken to a welcome page and then click the button that says “Let’s go” Once you have answered a few short questions you will be able to click the “Join Visit” button which will put you in a waiting room where you will be connected with your doctor as soon as they are available.
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Once finished click “End Visit”

Common Questions About Telehealth

The amount patients must pay annually with their own money (out of pocket) before a health plan will pay for any expenses. This amount does not include premiums. For example, if a deductible is $1,000, the health plan won’t pay anything until a patient pays $1,000 out of pocket. Deductibles vary by insurance company, so you should consult your policy to determine your deductible amount.

Panorama Orthopedics bills for the surgeon’s part of the surgery. This may also include a surgical assistant fee. There is a separate charge for the facility (hospital or surgery center) for their service during the surgery. In some cases, there may also be a separate charge for the anesthesiologist’s service during the surgery.

Panorama Orthopedics makes every attempt to assist patients with their financial needs. Our payment plans vary, but we normally will ask for a certain percentage prior to surgery or procedure, with monthly payments to be completed within 90 days of the date of service. Our financial counselor will review these costs prior to any scheduled procedures.

The business office can provide answers to almost all billing questions. For assistance with your insurance and billing questions, please contact us at 303-233-1223.

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