Frequently Asked Questions
We understand that choosing a doctor is a very important first step on the road to feeling your best. We have provided here questions and answers to some of the questions that are most frequently asked. If we’ve missed something, please feel free to email us or give us a call. We are here to help!
General
How do I get in touch with my medical team if I have more questions?
The fastest way to reach your doctor at Panorama Orthopedics & Spine Center is through the MyChart patient portal. You can also call (303) 233-1223 for assistance.
What do I need to do to prepare for my appointment?
- Bring your photo ID, insurance card, medication list and any prior imaging to your visit at Panorama Orthopedics & Spine Center. Have your copay amount ready.
How can I obtain my medical records? | Download Medical Records Release Form
For information on obtaining your medical records, please visit our Medical Records Request page:
Should I bring any previous tests or scans for my upcoming appointment?
Bring any previous MRIs, X-rays or CT scans to your appointment at Panorama Orthopedics & Spine Center. Your visit may need to be rescheduled without prior imaging.
Can I see one doctor for multiple injuries or problems?
Schedule your most urgent orthopedic concern first. Panorama’s subspecialty-trained doctors may coordinate referrals within the practice for additional injuries.
What hotels near OrthoColorado Hospital and Golden Ridge Surgery Center?
Nearby hotels for surgery patients at OrthoColorado Hospital and Golden Ridge Surgery Center in Lakewood and Golden, CO. Options from Panorama Orthopedics.
What is the best way to dispose of old medications?
Learn how to safely dispose of old or unused medications after orthopedic surgery or treatment. Download the drug disposal guide from Panorama Orthopedics & Spine Center.
What is the best way to get a refill on my medication?
Check your pharmacy for existing refills first. Then contact your Panorama care team via MyChart or call (303) 233-1223. Requests after 3pm handled next business day.
How do I get a FMLA, FAMLI or Disability form completed by my provider?
Panorama Orthopedics & Spine Center partners with ShareCare to complete FMLA, FAMLI and disability form requests. Submit your form online or call 866-273-4039.
Imaging
Do I need a MyChart Account?
Use your MyChart account at Panorama Orthopedics & Spine Center to schedule follow-up appointments, check in online and access care resources. Learn more.
What if I am claustrophobic?
Concerned about claustrophobia during your MRI? Panorama Orthopedics & Spine Center can provide a mild prescription to help. Open magnet options also available.
I hear MRI is very loud, how do I protect my hearing?
Panorama Orthopedics & Spine Center provides earplugs and headphones during every MRI exam to protect your hearing. On-site imaging at our Denver metro locations.
How long will my MRI exam take?
Most MRI exams at Panorama Orthopedics & Spine Center take about 30 minutes, with some lasting up to 60 minutes. On-site imaging at our Denver metro locations.
What is an open magnet vs. a closed magnet?
Panorama Orthopedics & Spine Center uses high-field 1.5T wide-bore closed MRI machines that offer more room and comfort. Open magnet referrals also available.
Will I have music to listen to while I get my MRI?
Panorama Orthopedics & Spine Center offers music during your MRI exam with a variety of stations including classic rock, country, today’s hits and smooth jazz.
When will I get my results?
MRI and CT results at Panorama Orthopedics & Spine Center are typically ready within 24 to 48 hours. Schedule your follow-up to review results with your provider.
Will I have my head out?
During your MRI at Panorama Orthopedics & Spine Center, head position depends on the exam. Lower body scans typically go feet-first. Spine and above go head-first.
Do I need to change for my MRI/CT exam?
You may need to change into scrubs for your MRI or CT at Panorama Orthopedics & Spine Center. Avoid clothing with metal. Your technician will guide you on exam day.
Insurance & Payments
What insurance plans do you take?
Panorama Orthopedics & Spine Center accepts most major insurance plans. View our current insurance list or call (303) 233-1223 to verify your coverage.
What insurance plans do you not take?
Panorama Orthopedics & Spine Center accepts most major commercial and government insurance plans. View our full insurance list or call (303) 233-1223 to verify.
What is the difference between a copay and coinsurance?
A copay is a fixed fee per visit. Coinsurance is a percentage of total costs. Contact your insurance company for your specific amounts or call Panorama at (303) 233-1223.
What is my deductible?
Your deductible is the amount you pay out of pocket before your insurance covers expenses. Check your policy for your amount or call Panorama at (303) 233-1223.
Why am I getting different bills from different companies?
After orthopedic surgery, you may receive separate bills from Panorama Orthopedics (surgeon), the hospital or surgery center (facility) and the anesthesiologist.
How does the payment plan work?
Panorama Orthopedics & Spine Center offers flexible payment plans for surgery and procedures. A financial counselor reviews costs with you before any scheduled care.
Who do I talk to about my bill?
For billing and insurance questions at Panorama Orthopedics & Spine Center, contact the business office at (303) 233-1223. You can also pay your bill online.
Worker's Compensation
Which providers can see me?
Most Panorama Orthopedics & Spine Center providers accept workers’ compensation patients. Over 35 physicians across six Denver metro locations. Call (303) 233-1223.
What can I expect during my 1st visit?
At your first visit to Panorama Orthopedics & Spine Center, your provider reviews your history, discusses treatment options and answers all your questions.
How does my WC Primary Care Physician, Adjuster and/or Nurse Case Manager know what is happening with my treatment?
Panorama Orthopedics & Spine Center sends treatment notes to your workers’ comp PCP, adjuster and nurse case manager within 24 to 48 hours of each visit.
How long will it take before I hear from someone about my next visit or the next step?
This will depend on the treatment recommendations made at your first visit:
After your first visit at Panorama Orthopedics & Spine Center, the authorization process for imaging, injections or surgery typically takes 10 to 15 business days.